Mobile Phone
0086 158 6574 1389
Call Us
0086-158-6574-1389
E-mail
jenny@zhongze-iron.com

FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q: What types of carbon steel materials do you offer?

A: We offer a wide range of carbon steel materials, including plates, sheets, pipes, tubes, bars, and more. We can also provide customized solutions to meet your specific needs.

Q: Do you offer international shipping?

A: Yes, we can ship our carbon steel materials worldwide. We work with trusted logistics partners to ensure that your order is delivered safely and on time.

Q: What is your minimum order quantity?

A: Our minimum order quantity depends on the type and size of the product. Please contact us for more information on specific products and quantities.

Q: Can you provide product certifications and documentation?

A: Yes, we can provide product certifications and documentation upon request. Our materials are sourced from reputable suppliers and manufacturers, and we ensure that all products meet industry standards and regulations.

Q: How do you ensure quality control?

A: We have strict quality control procedures in place to ensure that our carbon steel materials meet the highest standards of quality. We only work with reputable suppliers and manufacturers, and we conduct rigorous inspections and testing on all products before they are shipped to our clients.

Q: What payment methods do you accept?

A: We accept a variety of payment methods, including wire transfers, credit cards, and PayPal. Please contact us for more information on specific payment options.

Q: Do you offer any value-added services?

A: Yes, we can provide a range of value-added services, including cutting, drilling, and machining. We also offer customized packaging and labeling options to meet your specific needs.

Q: What is your lead time for orders?

A: Our lead time depends on the type and quantity of the product. We work closely with our clients to ensure that orders are delivered on time and to their exact specifications. Please contact us for more information on lead times for specific products and quantities.